Progress notes, written clearly while the details are fresh
Carers type or dictate a note, see standards feedback straight away, and staff review it before it is recorded. Built for Australian aged care, home care and disability providers, and designed to work alongside your existing systems.
Example care note
Illustrative onlyDictated draft
Resident was restless after lunch and rubbed her left hip. Offered a heat pack and sat with her for ten minutes. She settled and joined the afternoon music group.
Feedback
- Add what the resident said about the pain
- Note who was told and when
- Spelling and grammar tidied
Staff review drafts and records before they are saved or sent.
Free tools for care teams
Check a progress note or work out your SIRS reporting deadlines in seconds. Nothing you paste is stored.
Aged Care Progress Note Checker
Review a note for timeliness, specificity, person-centred language and Quality Standards alignment.
Check an aged care noteNDIS Progress Note Checker
Review a note for goal linkage, participant choice, outcome focus and safeguarding language.
Check an NDIS noteSIRS Deadline Calculator
Enter when your service became aware of an incident to see Priority 1 and Priority 2 reporting deadlines.
Calculate SIRS deadlinesStart here, then expand
Start with progress notes. Add more when you are ready.
Most teams begin with Compliant Care Notes because documentation is a daily task for every carer. The other modules connect to the same platform when your team needs them.
Start here
Compliant Care Notes
Draft progress and case notes quickly by typing or dictating, with standards checks and clear feedback to support staff review.
Expand AccuNote
Optional modules for communication, incidents, forms, care plans, vendors and staff knowledge.
Care Emails
Create clinical or family-friendly emails from scratch or turn existing progress notes into a clear message.
Explore moduleIncident Management / SIRS
Record, track and escalate incidents and feedback with transparent investigations and follow-up tasks.
Explore moduleForm Filler
Use voice input to complete web-based application forms across browser-based software.
Explore moduleCare Plan Compliance
Compare care notes and charts with individual care plans to support timely review of delivered care.
Explore moduleVendor Management
Coordinate vendor registration, subcontractor compliance documents and renewal tracking in one hub.
Explore moduleAccu Chat Bot
Help staff find answers in organisational training materials, policies and procedures through a focused text or voice knowledge assistant.
Explore moduleWant to see how the modules fit together? Book a walkthrough with the team.
See all modulesHow a Note Flows Through AccuNote
Capture
Type or dictate the note in the moment, including in multiple languages.
Check
See spelling, grammar and standards feedback while the details are still fresh.
Review and record
Staff review the final wording, then record it through your organisation's process.
Why Teams Start with Compliant Care Notes
Less Typing at the End of a Shift
Voice dictation lets carers record observations as they happen. Time savings depend on each organisation's workflows and review requirements.
Feedback Before the Note Is Recorded
Standards feedback helps staff notice missing detail early. It supports internal review and does not certify compliance or replace professional judgement.
Clear, Consistent Writing
Automatic spelling and grammar corrections help polish each draft, and staff check the final wording for meaning and accuracy.
Room to Grow
Add incident follow-up, forms, care-plan review, vendor records and more as your team is ready, all on the same platform.
Works Alongside Your Existing Governance Systems
AccuNote is designed to work alongside clinical management and governance systems used across Australian aged care and disability services. Providers can assess how it fits their existing workflows and technical requirements.
AccuNote supports documentation workflows alongside platforms such as Telstra Health Clinical Manager, LeeCare, and AlayaCare. Available integrations and setup depend on each provider's configuration; teams remain responsible for checking records and maintaining their own governance processes.
Who We Serve
AccuNote supports aged care, home care and disability providers, from residential services to community support teams and the managers who oversee records.
Residential Aged Care
Facilities managing daily progress notes for residents and reviewing records against applicable Aged Care Quality Standards and service policies.
Documentation review frameworkHome Care Packages
Home care providers documenting in-home visits, wellness checks, and care plan updates across the community.
Home care compliance guideNDIS and Disability Providers
Disability support organisations and support workers documenting participant progress toward goals, reviewing records against applicable NDIS Practice Standards, and capturing information in group homes and community settings.
NDIS documentation requirementsExplore Our Resources
Practical documentation, governance, and assessment-preparation resources for aged care and disability providers.
Aged Care Progress Notes Guide
A practical guide to clear, person-centred progress notes and documentation review for Australian aged care services.
Aged Care Compliance Software
Explore tools that support Quality Standards documentation, SIRS workflows, and provider oversight.
Compliance Roadmap Generator
Create a customised compliance roadmap for your facility. Free interactive accreditation planning tool.
Current Aged Care Quality Standards
The strengthened Aged Care Quality Standards comprise seven standards and took effect on 1 November 2025. The previous framework of eight standards applied from 1 July 2019 to 31 October 2025.
Information current as of 1 October 2026. Aged Care Quality and Safety Commission: strengthened Aged Care Quality Standards
Frequently Asked Questions
Answers about AccuNote, how it fits your existing systems, and provider responsibilities.
What does AccuNote do?
AccuNote helps care teams write clear progress and case notes by typing or dictating, with standards feedback and spelling and grammar corrections. Staff review each note before it is recorded.
Does AccuNote do more than progress notes?
Yes. Teams usually start with Compliant Care Notes and can add Care Emails, Incident Management / SIRS, Form Filler, Care Plan Compliance, Vendor Management and Accu Chat Bot.
Can I use AccuNote with my current care applications?
AccuNote is designed to work alongside care applications. Available integrations and setup depend on each provider's systems and configuration, so organisations should confirm the fit for their workflows.
Does AccuNote replace staff review or guarantee compliance?
No. Drafts, standards feedback and care insights are intended to support staff workflows and review. Staff should check outputs, and providers remain responsible for care decisions, records and regulatory obligations.
How can AccuNote support documentation against Australian care standards?
AccuNote provides templates, review prompts, and workflow visibility that can support consistent documentation. It does not certify a provider's compliance or guarantee an assessment outcome. Providers remain responsible for reviewing records and meeting the requirements that apply to their service.
How does voice-to-text help with care documentation?
Voice-to-text lets carers dictate observations into a draft. It can reduce typing and support timely recording, but staff should review the transcription for accuracy and context before saving.
What are care progress notes?
Care progress notes are daily records of a client's health, wellbeing, and the care provided. They support continuity of care, and providers should follow the documentation requirements that apply to their service.
Is data stored in Australia?
AccuNote requires that identifiable health information entered into the platform is stored and processed in Australia. See our Security page for details on data residency, encryption and access controls, and confirm requirements for your service with our team.