Incident response

Keep incident details, investigation and follow-up together.

Incident Management / SIRS

Capture incidents or feedback by text or voice, document investigation activity and keep assigned follow-up visible in one workflow.

Inside this module

A workflow built around your team

1
Record
Enter incident or feedback details by text or voice.
2
Investigate
Document review activity and relevant SIRS workflow steps.
3
Follow up
Track assigned tasks and resolution progress.

Designed to work alongside your organisation's care applications.

Module capabilities

Practical support for the work in front of you

Record, track and escalate incidents and feedback with transparent investigations and follow-up tasks.

Enter incidents quickly using text or voice

Track investigations and Serious Incident Response Scheme (SIRS) workflows

Manage tasks to support transparent resolution

How it helps

Designed around real care workflows

Capture the initial report

Record incident and feedback details by text or voice while keeping the information available for follow-up.

Follow the investigation

Keep investigation activity and SIRS-related workflow details organised for review by the responsible team.

Make next steps visible

Use task management to assign and track actions through to resolution.

Staff remain in control

Technology that keeps staff in control

AccuNote provides workflow assistance, drafts and insights for staff to review. It does not replace professional judgement or guarantee care, compliance or assessment outcomes. Providers remain responsible for decisions, records and applicable requirements.

Connected workflows

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See how Incident Management / SIRS fits your service

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